Privacy Policy

1. Introduction

Welcome to Cloudforge Simulations. We respect your privacy and are committed to protecting the personal data of our users, virtual aviators, and studio partners. This policy outlines our practices regarding the collection, use, and safeguarding of your information when you interact with our website, browse our scenery packs, and install our flight sim add-ons.

2. Information We Collect

We collect information that you provide directly to us to ensure the best possible support and delivery of our digital products. This includes:

• Contact details, such as your name and email address, provided during support requests or inquiries.
• Technical diagnostic data strictly related to simulator crashes or installation errors when you submit a support ticket.
• Basic browsing data collected automatically to help us maintain website functionality and performance.

3. How We Use Your Data

The information we collect is utilized strictly for operational and support purposes within the scope of our flight sim add-on studio. We use your data to:

• Respond directly to your technical support inquiries and installation questions.
• Improve the fidelity, compatibility, and performance of our scenery packs.
• Maintain the security and structural integrity of our website.

4. Data Sharing and Security

Cloudforge Simulations does not sell, rent, or trade your personal information to third parties. We employ industry-standard digital security measures to safeguard the data submitted through our contact channels. Information is shared only with trusted technical infrastructure partners who assist in operating our platform, under strict confidentiality agreements.

5. Your Rights

Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your records. To exercise any of these rights, please contact our studio directly using the information provided below.